The performance ratings summarise CSCI independent judgement of how local authorities carried out their responsibilities to young adults and older people. Ratings are based on a continuous, rigorous and structured assessment process using evidence drawn directly from people using services, performance indicators, inspections and reviews.
This is the last year of CSCI star ratings before the introduction of comprehensive Area Assessments, which is being instituted following framework amendments in cross agency concordat on transforming adult social care, Putting People First.
Key Findings include:
- no councils with a zero-rated service
- 19 councils with one star
- 75 with two stars
- 56 with three stars
With Key improvements focusing on the things that really matter to people, such as:
- helping people regain independence
- preventing avoidable hospital admissions through better care services
- giving people more choice and control about their care
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